Payment Policy
Thank you for shopping at Voltronix Africa. Please read our payment policy carefully so you understand the terms that apply to transactions made through our website. If you have any questions, please contact our support team.
Accepted payment methods
We currently accept the following payment methods at checkout:
- Visa
- Mastercard
- PayFast EFT
- Mobicred
- Zapper
Currency
All payments are processed in South African Rand (ZAR).
Payment security
Payment security is a top priority. We use industry-standard encryption and process all card payments through accredited South African payment gateways. Voltronix Africa does not store your card details on our servers.
Payment processing
Payment is taken at the time of checkout. Once payment has been successfully processed, you will receive an order confirmation by email. Orders are not dispatched until payment has cleared.
Failed transactions
If your payment is declined or fails, please:
- Check that your card details have been entered correctly
- Confirm that your card has sufficient funds and is enabled for online purchases
- Contact your bank or payment provider if the issue persists
- Reach out to our support team and we will help where we can
Refunds and disputes
For information about refunds, exchanges, or disputes, please refer to our Refund Policy.
Contact
For payment questions, email sales@voltronixafrica.com, phone or WhatsApp +27 78 739 8163. Support hours: Monday to Sunday, 09:00 to 17:00 SAST, excluding South African public holidays.
Voltronix Africa is a trading name of Voltronix SA (Pty) Ltd, Registration Number 2026/212584/07. Shop G1, 112 Industrial Road, Amalgam, Johannesburg, Gauteng, 2092, South Africa.